Privacy Policy Details

We are Zoccer and this Privacy Policy explains how we collect, use and protect personal information when you access our casino and sportsbook services. The page sets out the types of data we gather, why we process it, the controls available to you and the safeguards we use to keep information secure. Read the sections below to understand your rights, how tracking and cookies are handled, who we may share data with and how we notify you of any policy updates.

Types of data we collect

Personal data - name, email, date of birth, address, ID documents and contact details provided during registration and KYC.

Technical data - IP address, device identifiers, browser and operating system, connection logs and session data used for service delivery and troubleshooting.

Transactional data - deposits, withdrawals, bets, game history, payment method details and currency choices (including crypto transaction references where applicable).

How we use information

Account operation - create, verify and manage your account, process deposits and withdrawals, apply limits and KYC checks.

Payments and transactions - settle bets, process refunds, handle chargebacks and exchange information with payment providers where needed.

Service delivery - present game lobbies, provide live support, process bonus entitlements and manage loyalty or VIP benefits linked to play history.

Data protection and security

Connection security - we use HTTPS and industry-standard TLS (commonly TLS 1.2 or above) with certificates from mainstream providers to protect data in transit.

Storage and access - personal and transactional data is stored with access controls and encryption at rest where appropriate. Only authorised personnel and contracted service providers access data for legitimate purposes.

Cookies and tracking technologies

Cookies - session and persistent cookies enable login, game state, preferences and basic fraud prevention. Cookie names and lifetimes are documented in the cookie settings area.

Third-party tracking - we use analytics and advertising partners for performance measurement and campaign delivery. You can manage cookie preferences via your browser or the site cookie tool.

User rights

Access and correction - request a copy of your personal data or ask us to correct inaccuracies via support channels.

Deletion and restriction - you may request deletion or temporary restriction of processing, subject to legal and operational obligations (for example, anti-money-laundering retention periods).

Object and portability - where applicable, you may object to certain processing activities and request a machine-readable export of your data.

Data sharing and third parties

Service providers - payment processors, identity verification vendors, game and platform providers, analytics and hosting partners may receive personal or transactional data to deliver services.

Legal and regulatory - we disclose data when required by law, to prevent fraud or to respond to lawful requests from authorities.

Updates to this policy

Policy changes - we may update this Privacy Policy from time to time. Material changes will be posted on-site with an effective date. Continued use of services after notification constitutes acceptance of the updated terms.